Overview
At Spiral Softech, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our websites, applications, hosting services, and other IT solutions.
1. Information We Collect
- Personal Information: Name, email, phone, billing details (when you sign up, contact us, or purchase).
- Account & Login Data: Usernames, encrypted passwords, preferences.
- Technical Information: IP address, browser, device, operating system, usage statistics.
- Transaction Information: Payments, invoices, service history.
- Content Data: Files or information you upload to our systems (where applicable).
2. How We Use Your Information
- Provide and manage our services (web hosting, software, mobile apps, etc.).
- Process payments and maintain billing records.
- Improve, customize, and enhance our solutions and user experience.
- Respond to inquiries, support tickets, and requests.
- Send updates, service notifications, or promotions (with your consent where required).
- Comply with legal requirements and prevent fraud or misuse.
3. Data Sharing & Disclosure
We do not sell or rent your personal data. We may share information only with:
- Trusted third-party providers (e.g., payment processors, hosting partners, support vendors) to deliver our services.
- Authorities if required by law, regulation, or legal process.
- Business partners/contractors under confidentiality and data protection obligations.
4. Data Security
We use industry-standard measures such as SSL encryption, secure servers, firewalls, access controls, and monitoring. While we take reasonable steps to protect your data, no method of transmission or storage is 100% secure.
5. Your Rights
- Access, update, or correct your personal information.
- Request deletion of your account/data (subject to legal or operational obligations).
- Opt out of marketing communications at any time.
- Contact us for data-related queries at info@spiralsoftech.com.
6. Cookies & Tracking
We may use cookies and similar technologies to enhance user experience, analyze usage, and improve functionality. You can disable cookies in your browser settings, though some features may not work properly.
7. Third-Party Links
Our services may include links to third-party websites. Their privacy practices are not governed by this policy. Please review their policies separately.
8. International Users
If you access our services from outside Pakistan, your information may be transferred to and processed in Pakistan or other locations where our infrastructure or providers operate.
9. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
10. Contact Us
For questions about this Privacy Policy or our data practices, please contact:
📧 info@spiralsoftech.com
🌐 spiralsoftech.com
